Customer service is very important to us, so all orders which arrive before 12 noon for products that are in stock will be despatched that day (Monday to Friday). If there are any problems with this (for example items out of stock or that do not pass our packing quality checks) then we will e-mail you.
For the UK we offer a standard mail service. Standard Post is sent by 2nd Class Royal Mail and is free for all orders.
For all overseas orders we use Royal Mail Airmail. As for our UK post, this is free for all orders.
Europe orders will take about 5 days from despatch and the rest of the world from 7 – 14 days.
If you are in the UK and your order has not arrived within a week please e-mail us. If you are in Europe please leave two weeks before contacting us, and three weeks for the rest of the world.